1. Scope
This Privacy Policy applies to information collected through mostlydigital.io, including contact forms, Digital Growth Audit requests, newsletter signups and website analytics. Client projects may involve additional processing governed by the relevant proposal, statement of work, contract or data-processing terms.
2. Information we collect
Information you provide. Depending on the form you use, this may include your name, work email, company or brand, website, phone or WhatsApp number, business stage, area of concern and any message you submit.
Newsletter information. If you subscribe, we collect your email address and subscription status.
Website usage information. We use Google Analytics 4 to measure activity such as page views, sessions, scrolling and selected conversion events. This may involve technical information about your browser, device, approximate location derived from network information, referring pages and interactions with the site.
Security and anti-abuse information. Limited technical data, including IP-related information, may be processed to protect forms, rate-limit repeated submissions and maintain website security.
3. How we use information
We use information to respond to enquiries, review audit requests, manage sales follow-up, provide requested information, operate the newsletter, measure website performance and conversions, improve the site, prevent abuse and maintain business records.
4. Where information is processed
Website enquiries are stored in a protected server-side backup and routed to Mostly Digital's CRM workflow in Odoo. Newsletter signups are also stored in a protected server-side backup and submitted to Odoo Email Marketing. Website usage is measured with Google Analytics 4.
We may also use hosting, email, security and other infrastructure providers where reasonably necessary to operate the website and communicate with you. These providers process information under their own terms and privacy practices.
5. Sharing
We do not sell personal information. We may share information with service providers that support website hosting, CRM, email, analytics, security and business operations; with professional advisers where appropriate; or when required to comply with law, protect rights, investigate misuse or respond to lawful requests.
6. International processing
Some service providers may process information in countries other than the country where you are located. Where applicable, we take reasonable steps to use providers and arrangements appropriate for the information being processed.
7. Retention
We keep enquiry, newsletter and analytics information only for as long as reasonably necessary for the purposes described above, legitimate business record-keeping, security, dispute resolution and legal obligations. Retention periods can differ by system and record type.
8. Your choices and rights
You can unsubscribe from marketing emails at any time using an unsubscribe option where provided or by emailing hello@mostlydigital.io. Depending on where you live, you may also have rights to request access, correction, deletion, restriction, objection or a copy of certain personal information.
To make a privacy request, email hello@mostlydigital.io. We may need to verify your request before acting on it.
9. Cookies and analytics
Our use of cookies and similar technologies is explained in the Cookie Policy. Google Analytics is currently used for website measurement. You can also control cookies through your browser settings.
10. Security
We use reasonable technical and operational measures intended to protect information. No website, transmission method or storage system can be guaranteed to be completely secure.
11. Third-party links
The website may link to third-party platforms or websites. Their privacy practices are controlled by those third parties, not Mostly Digital.
12. Children
This website is intended for businesses and professional users and is not designed for children.
13. Changes to this policy
We may update this policy when our website, tools or processing activities change. The latest version will be published on this page with an updated date.
14. Contact
For privacy questions or requests, contact hello@mostlydigital.io or call +91 993541694.
Business address: F-503, Signature Global Prime, Sector 63A, Gurugram, Haryana - 122098